News has just come in that Microsoft has developed a new software that enables organizations to manage very large volumes of customer communication and feed backs. This will be of great help to organizations that receive lots of customer communication. The application receives, stores and queues incoming data in chronological sequence and then sends it at timed intervals to the customer support personnel for speedy reconciliation. This ensures that there is no loss of data and all customer communication is attended to.
Well isn't that peachy?
According to a MS spokesperson the new software has been a sell out with MS itself being the largest buyer followed closely by its dealers and call centers.
The new software is called "Customer Complaints 1.0" :-|
Heh heh...and before anyone here asks "hey what happened to you and your love for MS?" Let me reiterate I still like MS! :p
Have a nice week folks!